Saturday, 8 December 2007

Yep, really

Mail is found in depot a year on
Postal bosses have apologised after a blunder by staff left thousands of Christmas letters languishing in a depot for a year.
The 4,000 letters were found at the Aberdeen Mail Centre in a storage area which has not been used since last Christmas.
The mail, destined for Aberdeen and the north east, was discovered on Monday when equipment was moved.
The two bags of first-class post were found under empty mail bags in a carrier cage. Workers have spent the last five days processing the mail and it will start dropping through letterboxes tomorrow a year late - along with letters of apology.
Royal Mail said the mistake was down to human error and stressed that "strong measures" have been introduced to make sure there is no repeat of the blunder.
Consumer watchdog Postwatch said the fiasco was "extremely disappointing" and urged customers to seek compensation if they were not satisfied with the service.
A spokeswoman said Royal Mail offered sincere apologies for any inconvenience caused as a result of this delay. Any customers with concerns about missing mail can contact Royal Mail Customer Services on 08457 740 740.
Um, yeah. We did notice something was up but just thought it was someone who hadn't set the franking machines up right. And another thing. Who gets Sunday deliveries nowadays?